Reference

Privacy Policy for Your Account Data

Your funbet303 Privacy Policy starts with practical account data: registration details, device checks, and payment records for DANA, OVO, GoPay and QRIS are handled for account access where…

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funbet303 Privacy Policy for Your Account Data
CONTACT PATHS

Contact Us About Privacy Requests

Fast privacy contact matters when your phone number changes, a wallet receipt looks wrong, or you want to adjust account details. We keep support available every day from 09:00 to 01:00 WIB through live chat and WhatsApp, with email for longer requests. Before changing sensitive data, we ask you to confirm account access so your privacy request cannot be used by another person.

Team online

Live chat

Use live chat from the account menu when you need a quick privacy check. Tell us the affected field, such as phone number, email, or wallet reference, and we will ask verification questions before making changes.

WhatsApp support

Message our WhatsApp desk between 09:00 and 01:00 WIB if you cannot enter the lobby. We may ask for your username, registered phone, and a masked payment receipt before discussing account data.

Email request

Send longer privacy requests to [email protected], especially when you ask for access, correction, or deletion. Include your username and contact number, but never send your password or full wallet PIN.

ACCOUNT SAFETY

How We Protect Account Data

Account privacy is handled at each step, from registration to wallet checks and game-session records.

Registration records

When you create an account, we store your username, contact number, password hash, and registration time. This lets us recover access, answer ownership questions, and separate your account from another person using the same device.

Payment references

DANA, OVO, GoPay and QRIS transactions leave receipt codes, timestamps, and status marks in our wallet system. We use those records to match deposits, check withdrawals, and investigate payment disputes without exposing full wallet credentials.

Device checks

Mobile browser sessions may create device, IP, and cookie records. These checks help us notice unusual logins, repeated failed access attempts, or sudden account changes made from a device you have not used before.

Cookie controls

Cookies keep your session active, remember language choices, and help us measure whether pages load correctly. You can clear cookies through your browser settings, though doing so may ask you to log in again.

Retention window

We keep account, payment, and support records only as long as needed for security checks, disputes, legal duties, and service history. When data is no longer needed, we remove it or separate it from account identity.

Change requests

You can ask us to correct contact details, check the data linked to your account, or delete records where allowed. We verify identity first, then confirm what can be changed and what must be retained.

Privacy Policy Questions Before You Join

Your privacy questions should be answered before you open an account, not after a wallet issue or login problem appears. These answers explain what we collect, why we collect it, how you can contact us, and what happens when you ask us to correct or remove account data. For anything account-specific, use live chat, WhatsApp, or [email protected].

We collect the details needed to create and protect your account, including username, contact number, password hash, registration time, login records, and wallet references. We may also keep support history linked to privacy or payment requests.

Payment records help us match deposits, verify withdrawals, answer receipt questions, and check disputes. We store transaction IDs, timestamps, payment status, and account links, but we do not need your full wallet PIN or private app password.

Yes. Send a request through live chat, WhatsApp, or [email protected]. We will verify your identity first, then explain the account data we hold and the categories of records connected to payment or support activity.

Open the account menu if you can log in, or contact support if you cannot. We may ask for your username, current registered number, and a masked wallet receipt before changing contact details.

Cookies may keep your session active and link device activity to your account while you browse games such as Aviator or Bingo. They help with login security, page loading checks, and account-dispute handling.

You can ask us to delete eligible account data. Some payment, security, or dispute records may need to stay for a required period, especially when wallet activity or access history must be kept for compliance needs.

Only support and operations staff who need the request can access it. We keep privacy messages tied to your account record, verify identity before changes, and avoid sharing sensitive details in public chat spaces.